Privacy Policy
Updated: July 2025.
Introduction
At MySchool App, we value and respect the privacy of our schools, administrators, teachers, parents, students, and Learning Store users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app and Learning Store services.
Information We Collect
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School and User Information
- School name
- Contact email and phone number
- Admin, teacher, and staff names
- Email addresses
- Phone numbers
- Login credentials (securely encrypted)
-
Student Information
- Names
- Class details
- Academic records
- Attendance and conduct reports
- Fee payment status
-
Parent Information
- Names
- Contact details
- Communication records
-
Learning Store User Information
- Name
- Email address
- Mobile number
- Shipping address (for physical books)
- Payment information (securely processed, not stored on our servers)
How We Use Your Information
- To create and manage school and user accounts
- To manage assessments, reports, and academic records
- To communicate with schools, teachers, students, and parents
- To process Learning Store orders, payments, and deliveries
- To improve our services and enhance user experience
Payment Processing
For Learning Store purchases, payment information is processed securely through trusted third-party payment gateways. We do not store card or mobile money payment details on our servers.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in these cases:
- With trusted service providers who assist us in operating the app, Learning Store, and processing orders
- To comply with legal obligations or protect rights and safety
Data Security
We implement robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:
- Encrypted connections (SSL)
- Encrypted storage for sensitive data
- Role-based access controls
User Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data where applicable (subject to legal obligations)
Data Retention
We retain your data for as long as your account or Learning Store purchase history remains active or as required by law.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications.
Contact Us